Returns & exchangeواپسی اور تبدیلی

We want you to be happy with your order.

Damaged, wrong or faulty orders

If your order arrives damaged, incorrect or faulty, contact us within 7 days of delivery with your order number and photos. We'll send a free replacement.

Opened or used products

For hygiene reasons, opened or used skincare can't be exchanged unless it is faulty.

How to request an exchange

Message us on WhatsApp or through the Contact us page with your order number, a short description and photos of the problem.